Do you already know our customer portal SmartCustomer?
SmartCustomer is your central platform for everything related to our products and services. Whether you're a customer or partner – here you'll find everything you need:
Access to important, useful information
Get direct access to manuals, interface descriptions, technical documentation and webinar recordings as well as useful tips & tricks for using SmartDocuments. In addition, we also publish important announcements, relevant customer information and our release notes regularly within SmartCustomer.
Exchange and support
Discuss features, issues and solutions with other users – quickly, directly and practically within the available forums.
What are you waiting for!?
And it's that easy!
- Fill out and submit the registration form!
- After successful registration, you will immediately receive an email with a link to confirm your registration. Please also check your spam folder. Your registration will only be saved once you click this link. If the link is not activated within 24 hours, the data you entered will be deleted.
- We will then review the data you entered. Your access will usually be activated within one working day. If you have licensed SmartDocuments through one of our partners, activation may take longer as we first need to coordinate with the respective partner.
Done!
Good to know ...
"We use SmartDocuments through a partner. Can we still access the customer portal?"
Absolutely, yes! Our SmartCustomer customer portal contains useful information about us and our template management system and is also intended to serve as a platform for exchanging experiences with other users. For this reason, all our customers who use SmartDocuments through one of our partners (such as LÄMMERZAHL, KDO - Zweckverband Kommunales Rechenzentrum Oldenburg, PROSOZ Herten, Wolters Kluwer, d.velop, Zweckverband KAAW - Kommunale ADV-Anwendergemeinschaft West, OPTIMAL SYSTEMS, T-Systems, Sopra Banking, CC-eGov, among others) are very welcome!